Frequently Asked Questions

Find answers to the most common questions about shopping with Polished Weekend 365.

Ordering & Payment

Q: What payment methods do you accept?
A: We accept all major credit cards (Visa, MasterCard, American Express, Discover), PayPal, and other secure payment methods available at checkout.

Q: Is it safe to use my credit card on your website?
A: Yes! We use industry-standard SSL encryption to protect your payment information. We never store your complete credit card details.

Q: Can I modify or cancel my order?
A: Please contact us immediately at support@polishedweekend365.com. We'll do our best to accommodate changes, but once an order is processed, modifications may not be possible.

Shipping & Delivery

Q: How long will it take to receive my order?
A: Standard shipping typically takes 5-7 business days. Expedited options are available at checkout.

Q: Do you ship internationally?
A: Currently, we ship within the United States. International shipping may be available in the future.

Q: How can I track my order?
A: Once your order ships, you'll receive a tracking number via email.

Returns & Refunds

Q: What is your return policy?
A: We accept returns within 30 days of delivery. Items must be unused and in original packaging. See our Refund Policy for complete details.

Q: How long do refunds take?
A: Refunds are processed within 5-7 business days after we receive your return. Please allow additional time for your bank to process the refund.

Products

Q: Are your products authentic?
A: Yes! We guarantee that all products sold on our website are 100% authentic.

Q: Do you restock sold-out items?
A: We do our best to restock popular items. Sign up for restock notifications on product pages.

Still Have Questions?

If you can't find the answer you're looking for, please don't hesitate to contact us at support@polishedweekend365.com. We're here to help!