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Refund Policy
Last Updated: February 4, 2026
At Polished Weekend 365, we want you to be completely satisfied with your purchase. If you're not happy with your order, we're here to help.
30-Day Return Window
You have 30 calendar days from the date of delivery to return an item for a refund or exchange.
Eligibility Requirements
To be eligible for a return, items must meet the following conditions:
- Items must be unused and in the same condition that you received them
- Items must be in their original packaging
- Items must include all tags and labels
- Proof of purchase (receipt or order confirmation) must be provided
Non-Returnable Items
The following items cannot be returned:
- Gift cards
- Downloadable products
- Personal care items (for hygiene reasons)
- Sale or clearance items (unless defective)
How to Initiate a Return
To start a return:
- Contact us at support@polishedweekend365.com with your order number
- Provide the reason for your return
- We'll send you return instructions and a return authorization number
- Ship the item back using a trackable shipping method
Return Shipping Costs
Customers are responsible for return shipping costs unless the item is defective or we made an error. We recommend using a trackable shipping service for returns.
Refund Processing
Once we receive and inspect your return:
- We'll send you an email confirmation
- Approved refunds will be processed within 5-7 business days
- Refunds will be issued to your original payment method
- Please allow additional time for your bank to process the refund
Exchanges
If you need to exchange an item for a different size or color, please contact us at support@polishedweekend365.com. We'll help facilitate the exchange as quickly as possible.
Damaged or Defective Items
If you receive a damaged or defective item, please contact us immediately with photos of the damage. We'll arrange for a replacement or full refund at no cost to you.
Questions?
If you have any questions about our Refund Policy, please contact us at support@polishedweekend365.com